Me: "No problem, I can deliver that mockup to you next week. How did you want it to look?"
Client: "We don't have any expectations or color preference so whatever you think is appropriate for our audience is fine."
Me: "Ok, not a problem."
(Delivered a site mockup the next week with a Red/Silver color scheme.)
Client: "Hmmm.... This isn't really what we were expecting."
Me: "How so?"
Client: "Well, we're not big fans of red and silver."
Me: "Ok... How about if we went with more of a purple than red?"
Client: "No... We're not really fans of that either."
Me: "What colors would you like to see?"
Client: "Well, like we said, we really have no preference, but we're not fans of the red and silver like we mentioned. Same goes for the purple. Grays and silvers are too dull. We don't feel that oranges or greens meet our target audience, and yellow is just too difficult to see."
Me: "So what you're saying is that you'd like it to be blue?"
Client: "No, we're not saying that at all."