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Tuesday July 23, 2019
Total Stupid Comments : 8391

Stupid Client Quote #2835



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WagWagWag | posted 05-06-2005 | Number of Votes: 68  |  Current Rating: 4.69   

Support call with client on a company-wide web-based application some years ago.

Client: I can't log in to the application - it doesn't work!
Me: Are you entering the correct password?
Client: There's nowhere for me to enter my password. Just a Username box.
Me: Wait... You can't see a password box? Can you describe exactly what you do see? (I know full well it has to be there, as hundreds of other users can get in).
Client: In the middle of the screen is the company logo, and at the bottom of the page is a username box, and nothing else.
Me: Look to the right of the screen. Do you see a scroll bar?
Client: Yes.
Me: Can you scroll downwards?
Client: The password box has appeared now. Bye.

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