Client: Can we have the logo animated?
Me: On a pdf?
Me: no...animation only in gif or flash
Client: (persistently) Can't we hv it in flash like the website?
Me: No...pdf dun support animation.
Client: Who controls this pdf?!! Can't we write to PDF and ask them to support animation?! This is the 21st Century for goodness sake!!
Me: (pause for client to calm down) If you must, we can do a flash version but that will cost more and take a longer time to download.
Client: That seems feasible. But why does it cost more? And why a longer time to download??
Me: ...(insert explanation)
Client: That's ridiculous! Can't we write to Flash and ask them to trim down their file size?! And why do you guys charge everything?! It's just a click of the button...these are modern times!!! Have you seen the new iPod?!!!
And it goes on and on and on...