I used to work as a phone support technician for an isp. I received a call one day that went like this.
Me: *** Communications how can I help you?
Client: Quick how do you spell MSN?
Me: Excuse me?
Client: How do you spell MSN?
Client: Ok just a second. Now how do you spell it?
CLient: Ok, I got N what next?
Client: n.com, thats it?
Me: No, MSN.com.
Client: Ok, just a second. I have sn.com, that it.
Me: No msn.com.
Client: Ok spell it really slow.
CLient: Ok got that.
Client: OK, so you spell it msn?
Client: Then .com right?
Me: Yes, msn.com
Client: Ok got it thanks.
I thought this was a joke but then talked to one of my supervisors about it afterwork. She said she knew of the guy and he couldn't read or write. Then what the hell is he doing with a computer?