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Friday February 23, 2018
Total Stupid Comments : 8391

Stupid Client Quote #4990



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d0dger | posted 01-03-2007 | Number of Votes: 64  |  Current Rating: 4.14   

I work as a sysadmin for several small offices around the area. Recently, I had installed an email-based fax server for one of them. This is a recent support call from that office.

User: Help! I tried to send a fax, and I got a failure notice back! I really need to send several faxes today, so please fix it!!!

Me: Sure thing, just forward me a copy of the failure notice you received.

A short time later, I receive this notice, which is exactly as it appeared on the user's screen...

*********************************************************
SENT FAX REPORT
*********************************************************

Subject: Failure: PW 4339 CCCR 01 02 2007 (Sent fax failed to xxxxxxxxxxx)
Sender: Clueless User
Sender email: foo@bar.org
Status: Failed
Date/Time: 1/2/2007 3:26:29 PM
Speed: 9600 bps
Connection time: 00:53
Pages: 0
Total pages: 7
Resolution: Fine
Remote ID:
Line number: 1
Retries: 3
Description: Failed to send fax : Busy tone detected

*********************************************************

My response: "It should work now..."

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