I make websites where clients can enter there own content into certain areas of there website. One such client emails me:
Client Email: "We are having problems with customers sending an e-mail response. The
address prompts an error that the e-mail address is too long or that it
is not recognized. Could you look into for us or let us know what we
need to do to correct the problem. Thanks"
My Email: "I assume you are talking about them responding to a mass mail email you
send to them???? If this is the case what are you placing in the "Send From:" text box?
It should be an email address like "info@DOMAIN.com"."
Client Email: "Thanks Josh.
This is the problem that we are having I believe. I think this the case
if a customer wanted to e-mail us through the website contact. I this
My Email: "Well that is because in the Email field on the contact page you have placed your actual website URL "www.DOMAIN.com" and not an email address "info@DOMAIN.com". I will go ahead and change it for you but for future reference when logged into the administration side you can click on EDIT CONTACT to change information on this page."
GAAAA!!!! PLEASE FREE ME FROM MY CLIENTS!!!