Why I'll Never Do Another Real Estate Site Again:::
A number of years ago a client paid us to make a new Real Estate website for them. The costs were to cover the redesign and layout, with an initial amount of listings to fill the sections. The upkeep process they opted out of and said they would have somebody do it for them in house. I had no issues with this, and proceeded to do a wonderful layout.
A month later the following conversation happens:
Client: We love the design, by the way.
Me: Thank you. It was a pleasure doing business with you.
Client: We were hoping you would be interested in staying on to update the listings for us.
Me: Full time?
Client: Well, the listings would be updated once a week.
Me: How many listings?
Client: [drops a large book filled with listings in front of me]
Me: I've looked through those... you're talking about updating over 3,000 listings a week?
Client: Essentially yes.
Me: How much are you offering in payment for this?
Client: What do you mean, payment? We thought this would be part of the design - it's for the website isn't it?
Me: There's where you seem to have been confused.
Client: How so?
Me: I work for money. And since there isn't any involved, there will be no work. That simple. You paid for a site design and layout, and that is what you got. Maintenance was offered in the beginning of the contract which you opted out of. Now that you are requesting my services full time, I must disclose that I work normally for $25 per hour, and would make a fine addition to your in-house design team.
Client: That's outrageous! How can you charge such a rate?
Me: I like money more than I like you.
Client: We have FrontPage, it's not like what you do is hard. We'll do it ourselves.
Me: Glad we could reach an agreement. Now if you'll excuse me, I have an appointment to go roll around in my money vault with Mr. McDuck.