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Tuesday September 22, 2020
Total Stupid Comments : 8391

Stupid Client Quote #6073

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Whokee | posted 04-01-2008 | Number of Votes: 159  |  Current Rating: 4.43   

Customer called me with a problem with her browser.

Her: I cannot access my browser

Me: Okay, do you get any error messages?

Her: Yes, I get one: "The page you requested cannot be shown while offline. To go online, uncheck the 'Work Offline' button in the 'File' menu."

Me: Well... Have you tried that?

Her: I don't know how to. I'm not a computer genius you know!

Me: Okay, can you see the file menu in the top left corner of your screen?

Her: Yes.

Me: Try clicking it, can you now see the 'Work offline' point in the menu?

Her: Yes, and there is a checkmark in front of it

Me: Try removing the checkmark by clicking on it. And then try pressing the home button

Her: Now it works! But just tell me one thing, if it was that easy, why didn't they just write it in the error message?

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