During my PhD thesis in a biology research lab I was often asked for help concerning computer problems (In the land of the blind...)
One day the secretary wanted to put a biohazard sign on the title page of a word document and I quickly found one in a clipart library. However, when I sent it to her by email, she wasn't able to import it into her document.
I told her that it would probably be easier if I copied the clipart into the document myself, to which she replied:
"Ok, I'll send you an empty word file to put it in."
I didn't object and was glad to find the empty word file in my inbox a few minutes later. I'm still using it today whenever I need to write something from scratch. It's really handy.....