Me (on telephone): Hello, I'm writing a travel guide book for a major UK publisher and we wanted to include your hotel in the book, as it is close to a town we are featuring in the guide. Can I get some information from you about the hotel, please?
Hotel Manager: How much will it cost me?
Me: Nothing, it's a travel guide book, from a publisher that sells books by the million. There is no charge to include the hotel, I just need to check some facts.
Hotel Manager: And then you'll tell me how much you want to charge me for it?
Me: No, there's no charge, it's a guide book, not an advertising brochure.
Hotel Manager: I don't believe that. There's never something for nothing.
Me: This is something for nothing.
Hotel Manager: I doubt it.
Me: Bye, thanks for your help.