Not a quote, but a story which needs to be told. I used to work as a computer technician in a college town. One day I was sent out to a customer's home to fix her computer. I get lost on the way (her directions were wrong) and ended up being 5 minutes late.
I knocked on her door, and an old woman answered the door with a scowl on her face, and she shouted "You're 5 minutes late! You better not be charging me for those 5 minutes." I apologize, and assure her, those 5 minutes were "free", and she lets me in. The first thing I notice is the fog. There was so much cigarette smoke in the house, that you could hardly see 10 feet in front of you. I start coughing, and she asks me if smoke bothered me, and I said it does, and she looks at me, lights a cigarette and says, "Oh, because I'm smoking."
The next 2 hours passed as the most uncomfortable of my life, and after I fixed her issue, and explained how it could be avoided in the future, she looks at me, and says "Have you accepted Jesus Christ as your lord and saviour?". When I told her I didn't feel comfortable discussing that with her, she refused to pay the bill.
My bosses made me go back the following day to get the check after they called her, and there were 2 guys from Circuit City delivering a new TV. As I walked past them they told me that if I was going to her apartment, I should run away as fast I could. I looked at them and said "You guys don't know the half of it!"