Had to do a flyer for a dealership in CA...they wanted a logo in it from the event they were sponsoring. They sent me a JPG they had pulled off the internet that was .5"x.5" at 72 dpi. They wanted this to be prominent on the 8.5x11 page. I called up and asked if they could get me a better logo. They directed me to the website where they had pulled it from so I went searching for a larger version. None was to be had so I called them back and asked if they could get me in contact so I could get a better logo. They said to use what I had, and I explained that there was no way I could use that logo and make it look decent the size they wanted. They said to show it to them. So I designed it and sent it over. They looked at it on screen and said it was fine. Next week after the event they called and said the prints didn't look very good.