I work for a budget car rental agency. Keyword being 'budget'. I frequently get emails demanding cars no older than two years and so on and some people who book before asking get very very angry when they find out the newest car we stock is five years old. I quite happily cancel their booking and keep their 5% deposit. I call these people "car snobs". Honestly, how do they expect us to give them a car for $15 per day if they're last years models?
Anyway, this one takes the cake as far as car snobbery goes. One customer emailed me and asked "Do you stock Mercedes?"
After I recovered enough to tell my coworkers what happened, it was suggested I reply, telling them we also have Bugatti.