Sorry. I love this site, visit regularly and HATE metacomments. But in this case I
I also worked for a drugstore photo lab and I experienced your exact same
situation, almost identically. With one exception.
I was getting hell from an assistant-manager (who had been recently promoted
from "part time stock-boy" to a position I can only describe as "I am the store
owners son and have recently dropped out of college and my father made me an
assistant manager so I'd have something to do". )
I doubt he had the intelligence to point and shoot a camera, much less understand
that a blurred motion shot can't be magically sharpened back to pinpoint clarity.
But a customer complained and he was yelling at me for not doing the impossible.
UNTIL..... another customer who overheard this approached 'assistant manager'
and explained to him that there was no way I could possibly fix an originally blurry
photo. "Assistant-manager ignored him.
The customer then handed "assistant-manager" a business card. 'Assistant-
manager' read the business card and took off for the back office without a word.
That customer then handed me another of his business cards and told me that if I
had any more trouble with 'assistant manager' or the owner, to call him.
[I'LL BE INTENTIONALLY VAGUE HERE SO AS NOT TO REVEAL WHO THAT CUSTOMER
WAS, BUT I WHOLE HEARTEDLY THANK HIM!]
That business card read:
"Very High ranking position in R&D"
'Assistant manager' was fired a week later, despite the fact his father owned that
I got a raise ;)