Customer: Hi, I just bought a laptop computer that I want to play a CD in, but it's not working.
Me: What is the problem, what isn't working?
Customer: The CD tray is not coming out.
Me: Well, there are a few things that can be the pr....(I then get interrupted)
Customer: Look, I opened up the laptop, and pressed the button for the CD tray to come out. It has not come out. What is the problem!?!?!?!?!?!
Me: Well, first things first, is the computer on?
Customer: You have to turn the computer on to put CD's in!?!?
-- Click --