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Wednesday July 18, 2018
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Stupid Client Quote #7773

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elsie | posted 09-20-2010 | Number of Votes: 747  |  Current Rating: 4.31   

A while back, I worked in a NOC (network operations center) for a small telecom company. I needed to remote into a Unix server that was housed in a server farm 3,000 miles away to make some configuration changes. The changes required that the box be power-cycled upon completion. This meant that someone at the site had to power the box off, then on again.

When folks at the remote co-lo had to do complex tasks, we would send detailed instructions. I didn't feel it was necessary in this case. The tech at the other end, however, wanted step-by-step directions. This is what I wrote up:

First shalt thou find the red power switch on the back of the devine box labeled Then shalt thou press the red power switch, causing darkness to fall upon the box. Then shalt thou count to three, no more, no less. Three shall be the number thou shalt count, and the number of the counting shall be three. Four shalt thou not count, neither count thou two, excepting that thou then proceed to three. Five is right out. Once the number three, being the third number, be reached, then shalt thou press the switch again, and praise me and bask in my devine glory as life is restored!

My boss wouldn't let me send it, though... some people just don't appreciate Monty Python.

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